If you want the most cost-effective returns process, then you need to have key performance indicators (KPIs) in place to measure your Reverse Logistics. One approach to achieving more effective reverse logistics is to adopt a relationship-oriented perspective. If you enjoyed this page, please consider bookmarking Simplicable. Reverse Logistics Resume Sample. Logistics includes transportation and resource intensive processes such as procurement, inventory management, warehousing, order fulfillment and distribution. Reverse logistics is the process of collecting and aggregating products, components or materials at the end-of-life for reuse, recycling and returns. 1. Reverse logistics is a value-added process that addresses how a company receives items back from customers. © 2017 The Authors. Amazon is one of the largest e-commerce websites. Someone ultimately has to pay for the return of the goods, and the one who handles the cost of return may be different depending on the situation. The common types of planned obsolescence. This material may not be published, broadcast, rewritten, redistributed or translated. But businesses have paid more attention to reverse logistics as a field of research is quite new. Reverse logistics should be considered from two different points of view: Corporate: the reverse logistics of returns management means dealing with the increase in returns that businesses incur in their stock levels. Reverse Logistics and theEnvironment Environmental considerations have a greater impact on many logistics decisions. For example:  Many products can no longer be placed in … The main purpose of logistics is the flow of goods or things from the point of origin or manufacturing to the point of consumption to fulfill the requirements of consumers as well as corporations. If those jeans are still within the current season, they can probably still sell for full price. The Benefits of an Efficient Reverse Logistics … Work Experience. Home. Extended Supply Chain & Reverse Logistics Regular Supply Chain Extended Supply Chain Develop Deliver Revenue Market Build Sell Develop Deliver Revenue Market Build Sell After Sales Service Replenish RMA Replace Recover Repair Reverse Logistics 10. Program Manager Reverse Logistics Resume Examples & Samples. Home. The most common scenario in which reverse logistics come into play is when a customer wants to return an item. Reverse logistics is a value-added process that addresses how a company receives items back from customers. Companies are looking for innovative methods to deal with reverse logistics as it is considered as an expensive and headache giving process. Reverse Logistics are those used to manage the ‘reverse’ movement of goods, from the end user to the manufacturer, or even back into raw materials through recycling. Yet given the changeable nature of the beast, we also need to ask what ‘doing it well’ … The term “Reverse Logistics” was first coined by James R. Stock in his white paper on “Reverse Logistics.” Later this term is used and redefined by many scientists. In simpler terms, we’re talking about having a situation to operate services such as returns, shipments destined for recycling or destruction, … Returns management unfortunately has financial implications. Apple manufacture various products such as iPhone, MacBook, etc. It also includes processes such as reverse logistics and disposal logistics that concern reuse, recycling and waste disposal. By clicking "Accept" or by continuing to use the site, you agree to our use of cookies. Even if you’re not using reverse logistics on a day-to-day basis, you’re likely to need it at some point. Returns management unfortunately has financial implications. An overview of power distance with examples. Menu Close Resumes; Articles ; Menu. Apple has implemented “Reverse Logistics” to make their process of manufacturing environment-friendly and also to gain the loyalty of their customers. While many companies consider the return process to be a necessary evil that shouldn’t be noticed, companies that implement an effective reverse logistics workflow can reap several benefits. Reverse supply chain refers to the movement of goods from customer to vendor or at least one step backward up the supply chain. Normally, logistics deal with events that … The definition of supply chain with examples. This is because as the supply chain evolves and increases in complexity as a whole, so does reverse logistics. Reverse Logistics Vs. Closed Loop Supply Chain Systems 9. Reverse Logistics Defining Reverse Logistics Logistics management is that part of the supply chain that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customer requirements. The research and analyses indicate that launching reverse supply chains within a project has a significant added value for a business. Reverse Logistics is an inherent part of most every Supply Chain in every industry. They take the old phones from the customers and provide a discount on the new phone, and they take the old phones in their factories and use the parts of old phones in manufacturing new phones. Definition, Meaning and Examples, What is Competitive Equilibrium? A definition of supply shock with a few examples. The thing to remember with reverse logistics is instead of moving toward a consumer, this method takes it backward in the supply chain. Reverse logistics have become an important operational activity as well as a challenge with the emergence of eCommerce. An overview of shipping container architecture. In e-commerce businesses, the seller includes return policy in case the buyer does not like the product. The customer brings back the pair of jeans. The meaning of word Logistics in general business sense is the implementation of multifaceted operations, which consist of various processes such as production, material handling, packaging, inventory, transportation, warehousing, etc. Reverse Logistics and Returns Management. The process for how a company handles that product is an example of reverse logistics. and sell these products in their stores all around the world. Not only does Apple enjoy the positive publicity … In this research project, many examples of large bottom-line impact were identified. Meaning and Examples, Ad Hominem: Definition, Meaning and Examples in everyday life, Corporate Social Responsibility: Meaning and Examples Included, Delegation of Authority: Meaning, Principles, and Examples. The customer brings back the pair of jeans. Consumers place their empty Dasani bottles in the bins and Dasani … Cookies help us deliver our site. The most common scenario in which reverse logistics come into play is when a customer wants to return an item. Reverse logistics, also referred to as “aftermarket supply chain,” closes the loop. Some of these benefits are: Reduced costs. The definition of green logistics with examples. The retailer makes sure they aren’t damaged or worn. Ikea, a company known for innovation , is facing the enigma of reverse logistics head on. In addition to this, they also run a recycling service where they collected the goods that are not needed by the consumers and either recycle them or dispose of them properly. The reverse logistics process is less transparent but regular logistics process is visible and transparent. The Reverse Logistics provides comprehensive capabilities to manage "end-to-end" process of reverse logistics for all types of companies including retailers, manufacturers and third party reverse logistics providers. 02/2017 - PRESENT Detroit, MI. The percentage of returned goods can be more than 50% in certain industries. An Introduction to the Landscape of What is Reverse Logistics Reuse of products and materials is not a new phenomenon, waste paper recycling, deposit systems for soft drink bottles, and … Managing Returns and Reverse Logistics SAMPLE ASSIGNMENT IN OPERATIONS STRATEGY /COVER PAGE/ Apple Inc.; Managing Returns and Reverse Logistics It is the pioneer in the field of selling online. Supervises, plans, organizes and solves problems for all NAASC Return Departments Monitors daily operations to business and department plans Monitors and performs follow-up for associate Quality Schedule and follow up associates training Conducts audits to insure associate accuracy and Quality standards are being followed … Reverse Logistics consists of all activities which are performed after the sale of a product. And therefore, it becomes even more interesting to understand the practical details of this process. Another example of successful reverse logistics is an example of UPS. Reverse logistics is the process of collecting and aggregating products, components or materials at the end-of-life for reuse, recycling and returns. Major hurdles for supply chain managers #1 Hurdle: Difficulty in value assertion. For example, in just a few months, over 6 tons of batteries were collected in Moscow, and 25 tons of used textiles were collected in Norwegian stores last year. Reverse logistics can be used for clothing, equipment, electronics, and vehicle parts to name a few on the endless list of goods. The simplest-to-understand example of reverse logistics is something like a clothing retailer accepting returns. Reverse logistics is also advantageous as it expands the global economy. 11. H&M. Examples of Reverse Logistics Services Include: Returns Processing; Return Center Management; Return to Vendor Management; Flow Management of Returned Product (retailer to vendor) Product Recall Management; Product Recycling; Test, Repair and Refurbishment Operations; Product Inspection, Repair and Testing for Resale ; A more detailed definition of reverse logistics “Reverse logistics … They use the used clothes to create their all-recycled clothing line. The following are common examples of green logistics. The thing to remember with reverse logistics is instead of moving toward a consumer, this method takes it backward in the supply chain. Reverse logistics is any process that involves moving things from the customer back to the producer. Thus, reverse logistics is a necessary piece in the process flow and follow the simple list below to execute the task flawlessly. September 12, 2019 By Hitesh Bhasin Tagged With: Management articles. A cartoon of one product being returned using ECN ERL - Enterprise Reverse Logistics Amazon handles its reverse logistics process through various third-party vendors and organic resources such as Genco, FedEx, and many other small vendors. Reverse logistics can be used for clothing, equipment, electronics, and vehicle parts to name a few on the endless list of goods. What Are Reverse Logistics? They ask their consumers to reuse the boxes to ship products to reduce the impacts on the environment. The size of the Reverse Logistics business is staggering. It is a process of flow of goods or material which are unwanted or defective through the logistics chains to the manufacturer so that it can be recycled, reused, or disposed of properly. Meaning and Factors, Voluntary Resignation By Employees And Reasons They Happen, Board Of Directors: Definition, Structure and Types, Critical Thinking: Definition, Skills and Ways to Improve, Reverse Mortgage: Meaning, Examples, & How to get Value from it, Business Logistics - Definition and Importance. Dasani is an excellent example of reverse logistics because they have implemented several easy ways to collect and recycle their used products, including Dasani Bottle Bins on school campuses across the United States. A rather complex process, reverse logistics is the exact opposite of forward logistics. Reverse supply chain refers to the movement of goods from customer to vendor or at least one step backward up the supply chain. When it comes to supply chain management, RL holds a rather strategic position in its design and development. posted by John Spacey, August 22, 2017. The definition of right to repair with examples. Reverse logistics … … Apple’s reverse logistics process of providing customers with a discount on purchases when they return old devices in-store is an outstanding example of this. Your email address will not be published. There is a lot of money being made and saved by bright managers who are focused on improving the reverse logistics processes of their company. Resume Examples . Step 1: Check the Flow Logistics is always about processes, and you have diagrams or flow charts about the supply chain. In recent years, reverse logistics has become a key component of any successful streamlined supply chain. 4401 Camila Loop, Boston, MA +1 (555) 193 4955. Ikea, a company known for innovation , is facing the enigma of reverse logistics head on. A reverse logistics consists of all the activities which are included in the logistics, but in reverse logistics, all activities mentioned above are performed in reverse direction. Thus, reverse logistics can be defined as a process of controlling the flow of finished goods from their final destination back to the manufacturer for value addition so as to enable recycling or reuse or for proper disposal. The following examples illustrate just a few ways specific types of companies can benefit from excellent reverse logistics. Reverse logistics, a key function of the supply chain, is a complex and often difficult to navigate process. Reverse logistics is for all operations related to the reuse of products and materials. 4 Common Reverse Logistics Examples—and the Benefits You Could Be Missing out On. The reverse logistics process includes the management and the sale of surplus as well as returned equipment and machines from the hardware leasing business. For example… How To Write An Outline (Explained with Steps). A definition of adaptive reuse with examples. Required fields are marked *, Copyright © 2020 Marketing91 All Rights Reserved, Reverse Logistics: Meaning, and Examples of Reverse Logistics, What is Steeple Analysis? Ikea, a company known for innovation , is facing the enigma of reverse logistics head on. Importance of reverse logistics. With the concept of green manufacturing, and purchasing emerging as a result of modernization and the increased awareness of the consumers, “reverse logistics also might enhance customer loyalty, because customers respond positively to environmentally responsible actions by the firm, so goodwill generated by reverse logistics could be a source of firm competitiveness”. Apple is one of the successful companies which uses Reverse logistics process successfully. Step 1: Check the Flow Logistics is always about processes, and you have … The process for how a company handles that product … The most common example of reverse logistics is when a consumer returns a purchased item for a refund. Pick-up and delivery services. Reverse Logistics is an absolute must for any business that has a returns policy. Apple let their customer return their old Apple phone when they want to upgrade. For example, if a product is found defective, it is sent back to the manufacturer for testing, repairing, dismantling, recycling, or proper disposal of the product. Reverse logistics is defined as the practices and processes set up for organising product returns from points-of-sales to the manufacturer in order to repair, recycle or dispose of these articles in the most … Reverse logistics is one of the toughest supply chain challenges. The definition of reverse distribution with examples. Reproduction of materials found on this site, in any form, without explicit permission is prohibited. A … All rights reserved. All Rights Reserved. A proper planned reverse logistics process will not only save you money but will also help you to build loyal relationships with your customers and retain them for a long time. Speed of shipment is not important in reverse logistics but it is the top priority in regular logistics. Reverse Logistics Supply Chain circular supply chain reverse logistics Supervisor Reverse Logistics Resume Examples & Samples. Well, reverse logistics includes all the processes within the supply chain that are dedication to pick up certain materials from the consumer and transfer them to the manufacturer. In this way, they not only make more profit but also manufacture products in an environmentally friendly way. In this way, they not only decrease the overhead cost, but they help in minimizing the bad impacts on the environment. Moreover, they have installed Dasani Bottle bins in school campuses all around the United States. Report violations, 16 Examples of the Transportation Industry. 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